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9 Diagnostics and service
FIBERTRAC 31 • 4 … 20 mA/HART - four-wire
43386-EN-131119
Sinceweoerthisserviceworldwide,thesupportisprovidedin
English. The service itself is free of charge, the only costs involved are
the normal call charges.
9.4 Exchanging the electronics module
Iftheelectronicsmoduleisdefective,itcanbereplacedbyaVEGA
service technician.
WithSILqualiedinstrument,onlyarespectiveelectronicsmodule
withSILqualicationmustbeused.
In Ex applications, only instruments and electronics modules with ap-
propriate Ex approval may be used.
The new electronics module must be loaded with the default settings
of the sensor. These are the options:
•
In the factory
•
On site by the service technician
9.5 Software update
The following components are required to update the sensor soft-
ware:
•
Sensor
•
Voltagesupply
•
InterfaceadapterVEGACONNECT
•
PC with PACTware
•
Currentsensorsoftwareasle
Youcanndtheactualsensorsoftwareaswellasdetailedinfor-
mation of the procedure under "www.vega.com/downloads" and
"Software".
Youcanndinformationabouttheinstallationinthedownloadle.
Caution:
Instruments with approvals can be bound to certain software ver-
sions.Thereforemakesurethattheapprovalremainseectivewitha
software update.
Youcannddetailedinformationonwww.vega.com/downloads and
"Approvals".
9.6 How to proceed in case of repair
The following procedure refers only to the sensor. Should a repair
ofthesourcecontainerbenecessary,youcanndtherespective
instructions in the operating instructions manual of the source con-
tainer.
Youcanndarepairformaswellasdetailedinformationonhowto
proceed under www.vega.com/downloads and "Forms and certi-
cates".
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
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