Vega LUCOM EDGE router ER75i v2 SL USER’S GUIDE Bedienungsanleitung PDF herunterladen (Seite 97)

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GUARANTEE

13. Guarantee Claim Guidelines

Dear customer,

The product that you have purchased was tested by the manufacturer and, before

it was sold, the product’s functions were checked once more by our company’s technician.

However if, in spite of the above-mentioned measures, a breakdown of this product occurs

during the guarantee period, which makes proper utilization of the product impossible,

we ask you to observe the Guarantee Claim Guidelines when asserting a guarantee claim.

To facilitate the possible guarantee claim procedure, please, when taking over

the product, make sure that the seller, who is selling you the product, has properly filled

in the relevant parts of the guarantee certificate, including the date of sale, stamp

and signature.

This guarantee claim procedure applies to the products that have been purchased.

This guarantee claim procedure does not apply to the services that have been provided.

Guarantee periods of products

Guarantee of the purchased device, power supply unit, antenna, data cable,

and possible accessories is provided, with a guarantee period of 24 months from the date

of sale. The date of sale is at the same time the date of acceptance of the product

by the customer.

Lodging a guarantee claim

The guarantee claim must be lodged at the seller from whom the relevant object

of the guarantee claim has been purchased. When lodging the guarantee claim,

the customer is to submit the properly filled-in guarantee certificate and the complete object

of the guarantee claim. The object of the guarantee claim should be submitted in a state

corresponding to the state at the sale.

Caution!

The seller does not guarantee that individual settings or data stored in the object

of the guarantee claim will be retained.

When lodging the guarantee claim, the customer is obligated to specify the particular

defect of the guarantee claim object, possibly its symptoms and, furthermore, the particular

right resulting from the liability for defects that he is asserting.

Settling a guarantee claim

Depending on the circumstances, the seller shall ensure the defect removal free

of charge; possibly, the seller shall exchange the object of the guarantee claim for a new

product or, possibly, settle the guarantee claim in a different way which is in compliance

with the Civil Code and with the Consumer Protection Act.

At the moment when the customer has lodged the guarantee claim and the object

of the guarantee claim has been accepted by the seller, running of the guarantee period

is interrupted. Running of the guarantee period shall continue from the date of acceptance

of the repaired object of the guarantee claim or of the exchanged faultless product

by the customer or, in the event that neither of the two has been accepted by the customer,

from the date when the customer was obligated to accept the repaired object

of the guarantee claim or the exchanged product. In the event that a guarantee claim

resulting from a defect covered by the guarantee has been lodged and the defective object

of the guarantee claim has been exchanged by the seller for a new product (including the

exchange of the IMEI), the ownership of the original object of the guarantee claim is passed

LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de

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